Tx200 Privacy Policy — How safe is your data with us?

This policy explains how tx200 collects your personal information, how it is used, and how it is kept safe. Please read the full policy carefully.

Last Updated: January 2026

What information do we collect?

When you use the tx200 platform, we may collect various types of information. The purpose of this collection is to provide you with the best possible experience and to ensure platform security. The types of information collected are detailed below.

Account Information

We collect the information you provide during registration, including your full name, email address, mobile number, date of birth, and residential address. National ID or passport details may also be collected for identity verification. This information is used solely for account management and verification.

Device & Browser Information

Some technical information about the device and browser you use to access tx200 may be collected automatically. This includes your IP address, device type (mobile or desktop), operating system, browser type and version, and screen resolution. This information helps the platform display and function correctly on your device.

Payment & Financial Information

Payment information is collected when you make BDT deposits or withdrawals. This includes mobile banking numbers (bKash, Nagad, etc.), bank account details (where applicable), transaction amounts and timestamps, and transaction IDs. Full card numbers and PIN codes are never stored on our servers.

Usage Data

We may also collect information about how you spend time on the platform — such as which pages you visit, how long you stay, which game or sports sections you browse, and which buttons you click. This data is used for analytics to improve the user experience.

How is my information used?

Tx200 uses collected data only for specific, legitimate purposes. Information is never used for unrelated purposes without the user's consent. The primary purposes are outlined below.

  • Account Management: For registration, login, identity verification, and account security.
  • Payment Processing: For maintaining BDT deposit, withdrawal, and transaction records.
  • Customer Support: Our support team may use your information to help resolve your issues.
  • Security & Fraud Prevention: To detect unusual activity and keep your account secure.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Legal Obligation: To comply with applicable laws and regulations in Bangladesh.
  • Contact: To send you important updates, security alerts, and account-related notifications.

Your consent will be obtained before any marketing or promotional messages are sent, and you may withdraw that consent at any time.

How Are Cookies & Tracking Technologies Used?

Tx200's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help recognize you and remember your preferences on future visits.

Essential Cookies

These cookies are essential for the platform to function. They are used to maintain login sessions, store security tokens, and process payments. Disabling these cookies will prevent the platform from working properly.

Analytical Cookies

Analytical cookies help us understand how users interact with the platform. Information such as which pages are visited most, where users encounter issues, and how they navigate the site is used to improve our services. Data collected through these cookies is anonymized and cannot be used to identify any individual directly.

Cookie Controls

You can delete cookies or block new ones from your browser settings. Please note that disabling essential cookies may affect key features such as login and payments. To manage cookies on the mobile app, use your device's privacy settings.

How is my data stored and kept secure?

To protect your personal information, tx200 employs multiple layers of technical and organizational safeguards. We believe data security is not merely a legal obligation — it is a fundamental responsibility to our users.

  • SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, preventing third parties from intercepting or reading your information.
  • Password Hashing: Your password is never stored in plain text; it is secured using strong cryptographic hashing.
  • Access Control: Only authorized personnel may access user data for specific operational needs, and every access is logged.
  • Regular Security Audits: Regular audits are conducted to identify and address security vulnerabilities on the platform.
  • Data Retention Period: Your data is retained only for as long as necessary. After account closure, data is deleted within a defined period unless a legal obligation requires otherwise.

In the event of a security breach, we will notify affected users as soon as possible and take all necessary steps to address the situation.

Is my information shared with third parties?

Tx200 does not sell your personal information or share it with third parties for advertising purposes. However, limited data sharing may occur in certain specific circumstances.

Payment Providers

We share the necessary information with payment providers such as bKash, Nagad, or banks to process transactions. This information is used solely to complete the transaction, and payment providers operate under their own privacy policies.

Legal Obligation

We may be legally required to disclose information in response to a valid order or directive from a competent court or regulatory authority in Bangladesh. In such cases, only the information specifically required by the order will be provided.

Technology Service Providers

We may work with trusted technology partners for server hosting, cybersecurity, or analytics services. These partners are contractually bound to keep your information confidential and may not use it beyond the stated purpose.

Outside of the circumstances described above, your personal information will not be shared with any third party without your explicit consent.

What Are Your Rights and How Can You Exercise Them?

As a tx200 user, you have important rights over your own data. We respect these rights and are committed to helping you exercise them.

  • Right of Access: To find out what information we hold about you, please submit a request to our support team.
  • Right to Rectification: If any of your information is incorrect, you may request a correction. Some details can be updated directly from your account settings.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted. However, if legal obligations apply, it may not be possible to erase all information.
  • Right to Restrict Processing: In certain circumstances, you may request that we limit how your data is processed.
  • Marketing Opt-Out: You may opt out of promotional communications at any time.

Policy Updates

This Privacy Policy may be updated from time to time. For significant changes, we will send a notification to your registered email address or mobile number. The date of the latest update will be shown at the top of the page. Continued use of the platform will be taken as acceptance of the updated policy.

Contact Support

If you have any questions about this Privacy Policy, wish to exercise your rights, or have any concerns, please contact our support team. Email: support@tx200.app. Our team is available 24/7 and will respond to your enquiry as promptly as possible.

Still have questions?

Visit our Help Centre for detailed information on privacy and security — or create an account today and enjoy tx200's secure platform.

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